For your reference, a copy of your complaint appears below. Your complaint Complaint Number 210417-6426595 Your complaint has been submitted and assigned the ID 15384664. GET YOUR MONEY OFF OF BINANCE.US immediately. These guys are bad news for the crypto world and you should avoid Binance.US at all costs. Still locked 'due to risk management' as a result of me over drafting my account. I have tweeted, emailed, posted on Reddit, filed 3 support tickets, deposited additional USD.which they took, etc. I have contacted my lawyer and will be filing a lawsuit immediately. This is criminal in my opinion and Binance.US needs to be held accountable. At this point I have filed a complaint with the BBB and CFPB as a result. My most recent support ticket of #716171 has not been resolved or even acknowledged. I have $25,000 locked up for 3 weeks now from Binance.US. Worst case is their Facebook page seems like fake to me and created by scammers so please avoid the binance face book page as they will either ask you for credentials or would possibly ask you to transfer BTC. I dont care how big their back log is or how many customers they signed, hire more people get them trained asap and reply to the issues raised and possibly an ETA would be nice so we dont keep chasing every day. The CEO keeps boasting about his coin on twitter and he seriously need to get a handle on this. We have no idea where they are based and possibly being in UK cannot even complain to FCA or similar body. I have looked at other forums and seems like this is the case for alot of people out there. The customer support does not bother to reply. Talk to the chat robot and then the waiting game starts. Ok no issues lets contact support and it will be sorted within a day. They deducted 2000 GBP on an expired quote. Overall my experience with their platform has been good till i ran into issues. Coinbase users were also temporarily unable to access its site. I have had a shitty experience with binance support. Binance wasnt the only crypto exchange to face disruption to its service on May 19.

Binance us customer support phone